Price list & Policies

Initial Consultation

$242.49

A thorough evaluation to understand communication, speech, language, and/or fluency needs.

Breakdown: Case history, observation, formal/informal assessments, and therapy planning.

Sub-clinical speech pathology services: Professional speaking coaching for professionals

$193.33

Professional speaking coaching* for professionals via telehealth or in person.

This service involves speech rate assessment of factors which impact how well your message comes across, such as speech rate, expression and body language. Eleanor then works on these elements over a series of 4-5 sessions, based on her clinical experience working on speech intelligibility with clients who clutter.

*Please note: This service is sub-clinical, meaning if you require assistance with voice concerns, for example vocal fatigue, or voice problems, then you’ll need to book in for an initial consult assessment for clinical voice assessment and case history gathering.

Individual Therapy Sessions

$193.33

Tailored, one-on-one therapy sessions to address specific goals in voice or stuttering, or cluttering challenges.

-Frequency: Weekly or fortnightly, as needed.

- (30, 45 and 60 minute sessions available). Speech Craft video sessions are 40 minutes + 20 minutes of editing/ non-face to face time.

Speech Assessment & Report

$872.96

This service includes 1 x 60-minute session, Test materials, analysis and report (4.5 hours total):  ls like price, value, length of service, and why it’s unique. Or use these sections to showcase different key values of your products or services.

  • Deposit to be paid at the time of booking $174.59

  • Remaining balance at the time of assessment $698.00

Note, that if the assessment takes longer than a 60-minute session to complete, additional time will be charged in 15 minute increments at $193.99/hour

For more complex assessments, these will be charged at $193.99 hourly rate for all time spent on the session, analysis and reporting, plus the cost of test materials.

Our pricing is updated per the NDIS guidelines and reflects rates for participants in the Capacity Building category. For more information on our services or to check for the latest rates, please refer to the [NDIS Price Guide](https://www.ndis.gov.au/providers/price-guides-and-pricing).

Please note: Prices listed are as per the latest NDIS guidelines and are subject to change.

Cancellation Policy

To ensure appointment times remain available for all clients, we ask that at least 48 hours' notice is provided if you need to cancel or reschedule an appointment.

Cancellations made with less than 48 hours' notice, or missed appointments, may incur a cancellation fee in line with NDIS and private practice guidelines.

If you are unwell, please contact us as soon as possible to discuss telehealth or alternative arrangements.

Thank you for your understanding and support in helping us provide timely services to all clients.

Complaints and Feedback At Your Voice Matters we value feedback and are committed to providing high-quality, respectful, and person-centred services. We welcome feedback, compliments, suggestions, and complaints as an opportunity to improve our services. If you have any concerns about the services you have received, we encourage you to discuss these with us as soon as possible. Complaints can be made in person, by phone, email, or in writing. All complaints will be treated seriously, respectfully, and confidentially. We will endeavour to acknowledge your complaint within two (2) business days and, where possible, resolve matters within five (5) business days. You can provide feedback or make a complaint by contacting: Eleanor Brasted Phone: 0466 338 697 Email: eleanor@speechpathologyandstopmotion.com.au Clients have the right to involve an advocate, support person, family member, or other representative at any stage of the complaints process. If you are not satisfied with the outcome of your complaint, you may seek independent advice or contact the NDIS Quality and Safeguards Commission (for NDIS participants). Your feedback helps us to continually improve our services.